These FAQs are for organisations who need to understand how VerifiMe works

For further questions, please email support@verifime.com

  • VerifiMe is an Australian-owned technology platform which handles customer identity information and allows it to be securely collected and verified, without the organisation needing to separately collect, hold or store that information.

    It allows an individual to establish a singular audited record as proof of their individual or their entity’s identity that:

    1. Is an immutable singular record of identity that the person (customer) can use to provide (permission) to one or more organisations in order for that organisation to meet their Know Your Customer (KYC) and/or Know Your Business (KYB) needs.

    2. Is an identity record for a natural person, trust or company that is secured when shared by way of zero-knowledge proof.

    3. Where the receiving organisation can automatically evaluate this identity information through a rules engine that is 100% tailored to their compliance policies and programs, for example, their AML/CTF or FATCA/CRS policy, allowing them the certainty of remaining compliant with regulation.

  • You will need an organisation account if you want to verify your customers’ identity. For example, if you need to confirm a person is who they claim they are or if, as required by regulation, you need to KYC customers as part of your AML/CTF program.

    If you also need to share your own personal details (e.g. individual or business details) with an organisation then you will need to set up a personal account with your personal email.

  • No. We only share an identity status with the organisation, when the customer shares their identity by granting permission to them. In establishing identities in the customer wallet, the customer provides documentation to prove their identity. These documents are then secured offline once checked. They will only be accessed when requested by an organisation to fulfil an audit.

  • As an organisation, you can tailor the rules to meet your desired level of compliance. This might be the rules within your AML/CTF program or rules of customer identification including other elements of personal information, for example, a sophisticated investor compliance check. This process allows certainty of remaining compliant with regulation.

  • To understand more about using Verifime for your organisation, please send an email to: support@verifime.com.

  • We are not currently required to be AUSTRAC regulated at this time. AUSTRAC publishes guidance on engaging with Reg - Techs. Click here

  • VerifiMe distinguishes itself by allowing resharing of verified identities. However, the receiving organisation can evaluate this identified status through a rules engine that is 100% tailored to their compliance policies and programs, for example, AML/CTF or sophisticated investor rules, allowing them the certainty of remaining compliant with regulation.

  • Based on the organisational rules established and risk mitigations, ongoing customer due diligence can be achieved in an automated manner. This may include transaction analysis and then further assessment or set periodic assessments to meet your rules of compliance.

  • Wallet holders may wish to share their identity with you using VerifiMe. If so, you only need to establish your account and we will have you up and running with your rules of verification and a way to integrate with your current process. After all, it’s about putting the customer in control.

  • VerifiMe sends reminders or notifications to customers about document expiry and the need for updates to their wallet.

  • A customer file can be opened through a verified and approved client request where the consent rules allow for this. A 48-hour window is required to retrieve and make available the information via a virtual private network connection.

  • Accreditation under ISO 9001 has been achieved. Further accreditation under ISO27001 is currently being sought.

  • Fees for using VerifiMe can be found at Pricing — VerifiMe - Pricing